The Telecaller is the voice of Edugreed. This person is not a passive order-taker but an active demand creator who triggers interest and guides parents along the hierarchy-of-effects funnel (from initial awareness to registering for your free bootcamps)
Core Objective: To outbound call student databases, handle inbound inquiries, and successfully invite parents and students to attend center events, counseling sessions, or bootcamps
Key Responsibilities:
Inbound & Outbound Calling: Actively contact prospects (leads from social media, YouTube, and local schools) to introduce Edugreed's unique "Fun + Focus" pedagogy
Sell the Outcome (Value Counseling): Do not just read a syllabus. Ask diagnostic questions to understand the student's weaknesses and frame your pitches around benefits—like reducing exam-day anxiety and boosting board results through your blueprint-driven 5 AM revision sessions
Coordinate with Admin:
Schedule confirmed parent appointments and physical walk-ins for the center admin and counselors to close
Relationship Management: Regularly follow up with warm leads and show genuine care for the family's educational concerns, rather than using hard-selling tactics that push customers away