Job Requirements
About Phenom
Our purpose is to help a billion people find the right work
Phenom is an AI-powered Talent Experience platform that is redefining the HR technology space.
We have grown into a global organization with offices across six countries and more than 1,500
employees. As an HR tech unicorn, innovation and creativity are at the heart of our DNA.
Our platform combines hyper-personalized experiences that attract and convert the right talent,
upskilling and career growth opportunities, AI-enriched insights and recruiting solutions, and robust
analytics that enable organizations to make smarter, data-driven decisions.
Come help us make every talent moment phenomenal
Role Overview
We are looking for a hands-on Senior IRE & Monitoring Engineer to join our technology
operations and reliability team. The role is responsible for ensuring the availability, reliability,
performance and operational health of critical applications and platforms.
The ideal candidate will combine strong experience in Incident Response, Production Support,
Monitoring & Observability,



Troubleshooting and engineering coordination and continuous-
improvement mindset.
This role will be responsible for leading high-severity incidents, coordinating cross-functional
technical teams, driving root-cause analysis, improving monitoring and observability.
The successful candidate should be comfortable operating in a fast-paced production workplace
and will be an added advantage if he / She has the automation and reliability-focused mindset.
Key Responsibilities
Own and drive the end-to-end incident response process for high-severity and business-
critical production incidents.
Lead incident bridge calls and coordinate Engineering, SRE, DevOps, Cloud, Operations,
Product and Application Support teams.
Design, implement and continuously improve monitoring and observability solutions for
applications, infrastructure, integrations and cloud environments.
Develop meaningful dashboards, alerts

📌 Incident Manager III (Hyderabad)
🏢 Phenom People
📍 Hyderabad