Branch Manager - Sales & Operations

Location: Damtal, Himachal Pradesh
Company: Shivam Electro Tools
Experience: 2-5 Years

Job Type: Full-Time

About the Role

Shivam Electro Tools is looking for a hands-on Branch Manager - Sales & Operations to manage daily business operations, sales team performance, customer relationships, collections, and overall branch growth.

This is not a desk-only role. We need someone who can take ownership, manage people, solve problems, and deliver measurable results.

Key Responsibilities
- Manage and drive the sales team towards monthly targets
- Monitor enquiries, quotations, follow-ups and order conversion
- Handle key B2B, industrial and high-value customers
- Improve sales, repeat business and recent customer acquisition
- Monitor pending payments and coordinate collection follow-ups
- Ensure smooth dispatch, delivery and daily operations
- Monitor stock availability and operational issues
- Conduct daily team reviews and assign responsibilities
- Train and improve employee performance
- Submit daily/weekly reports to management




- Reduce dependency on the owner for daily operational decisions
- 5-10 years experience in Sales / Operations / Branch Management
- Experience in industrial products, power tools, hardware, electricals, auto parts, industrial consumables or B2B distribution preferred
- Experience managing a sales team
- Strong leadership and communication skills
- Good knowledge of MS Excel and business reporting
- Strong follow-up and customer handling skills
- Understanding of inventory, collections and basic business operations
- Hands-on, disciplined and result-oriented

Performance Will Be Measured On
- Sales growth & target achievement
- Team performance
- Quotation conversion
- New customer acquisition
- Collection efficiency
- Operational discipline
- Customer satisfaction
- Overall branch profitability

We Are Looking For:
A problem-solver and business operator, not just someone with a Manager designation.

Salary:

📌 Branch Manager (Pathankot)
🏢 Shivam electro tools
📍 Pathankot