Incident Manager II (Hyderabad)

Incident Manager II (Hyderabad)

02 Sep
|
Phenom People
|
Hyderabad

02 Sep

Phenom People

Hyderabad

Job Requirements
About Phenom
Our purpose is to help a billion people find the right work
Phenom is an AI-powered Talent Experience platform that is redefining the HR technology space.
We have grown into a global organization with offices across six countries and more than 1,500
employees. As an HR tech unicorn, innovation and creativity are at the heart of our DNA.
Our platform combines hyper-personalized experiences that attract and convert the right talent,
upskilling and career growth opportunities, AI-enriched insights and recruiting solutions, and robust
analytics that enable organizations to make smarter, data-driven decisions.
Come help us make every talent moment phenomenal
Role Overview
We are looking for a hands-on IRE & Monitoring Engineer with 2 – 3 years of experience to join our
technology operations and reliability team.
The engineer will be responsible for monitoring critical applications and platforms, responding to production
incidents, performing technical troubleshooting, supporting root-cause analysis, maintaining observability
dashboards and alerts,



and developing automation to reduce repetitive operational activities.
The ideal candidate should have a strong production-support mindset, positive troubleshooting skills and
hands-on experience with monitoring tools and scripting.
This role provides an prospect to work closely with Engineering, SRE, DevOps, Cloud, Infrastructure and
Product teams and progressively build expertise in observability, reliability engineering and self-healing
operations.
Key Responsibilities
Monitor applications, infrastructure, integrations and cloud platforms for availability, performance and
health.
Monitor dashboards, alerts, logs, metrics and events to identify potential production issues.
Respond to production alerts and incidents within defined SLAs.
Perform initial triage and technical troubleshooting of production issues.
Troubleshoot issues across applications, infrastructure, databases, integrations and APIs

📌 Incident Manager II (Hyderabad)
🏢 Phenom People
📍 Hyderabad

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