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Job description: Front Office Executive
Role summary: The Front Office Executive is the first point of contact for visitors and employees, responsible for delivering a professional reception experience, managing front-desk operations, and supporting day-to-day administrative coordination.
Key responsibilities
Reception and visitor management
Greet and assist visitors, clients, and vendors in a courteous and skilled manner
Manage visitor entry protocols (sign-in/out, badges, meeting room directions, host notifications)
Handle incoming calls, screen and route calls, and take accurate messages
Front desk operations
Maintain the reception area’s appearance (clean, organized, visitor-ready)
Monitor and replenish front office supplies (stationery, pantry/consumables as applicable)
Coordinate courier handling, mail distribution, and incoming/outgoing shipments
Meeting and workplace support
Support meeting room coordination (bookings, basic setup, guest support, refreshments if applicable)
Coordinate with housekeeping, security, and facilities teams for service requests impacting front office
Track and follow up on front-office related issues and ensure timely closures
Administrative support
Maintain logs/registers (visitors, couriers, calls, keys/access items if applicable)
Support basic documentation, reports, and MIS updates as required by the site/team
Assist with event-day coordination or peak visitor managemen
📌 Business Support, Guest Services (Hyderabad)
🏢 JLL
📍 Hyderabad