Responsibilities & Key Deliverables

Define and execute enterprise digital transformation strategies aligned with business goals, customer needs, operating-model priorities, and measurable value.
Own the transformation roadmap across business processes, applications, data, integrations, cloud adoption, automation, and user experience.
Lead large, complex, multi-workstream programs from initiation and business case through planning, delivery, rollout, stabilization, and perks realization.
Establish program governance, delivery cadence, decision forums, reporting standards, risk controls, quality gates, and escalation mechanisms.
Translate business objectives and pain points into clear requirements, process improvements, solution outcomes, priorities, and release roadmaps.
Lead discovery workshops, stakeholder interviews, process assessments, design-thinking sessions, and executive alignment meetings.
Challenge requirements constructively, identify process simplification opportunities, and ensure solutions are scalable, maintainable, and outcome-focused.




Define and embed best practices for program management, solution delivery, architecture governance, change control, documentation, testing, release management, and operational readiness.
Lead enterprise integration strategy across business applications, platforms, external partners, banks, suppliers, customers, and data services.
Oversee integration patterns and delivery for APIs, web services, event-driven interfaces, file-based exchanges, batch processes, master data, and secure data transmission.
Ensure integration initiatives address reliability, security, performance, monitoring, error handling, reconciliation, auditability, and supportability.
Coordinate business, product, architecture, engineering, security, data, operations, finance, procurement, and vendor teams to remove delivery blockers.
Manage program scope, schedule, budget, resources, dependencies, RAID logs, milestones, quality, and business accepta

📌 Deputy General Manager (Mumbai)
🏢 Mahindra and Mahindra
📍 Mumbai