For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our cutting-edge solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
PAR is seeking a highly skilled Sustaining Engineer to join the technical backbone of the Punchh platform. This engineering-led role ensures the health, stability, and scalability of Punchh's production systems, supporting the restaurant brands and their guests who rely on it every day.
You will be hands-on in resolving complex production issues at the code level,



conducting root cause analysis, and implementing architectural and process improvements to meet service-level objectives (SLOs) and service-level agreements (SLAs). You will work closely with Engineering, Product, DevOps, and Customer Success teams, and your findings will regularly be communicated onward to the restaurant brands we serve.
Please note: this role requires sustained working overlap with North America business hours, and includes ownership of recurring daily and weekly operational duties described below. Please read the "How This Role Actually Works" section carefully before applying.
Unleash Your Potential
Punchh is a customer loyalty and engagement platform for restaurant brands. The majority of the issues you will investigate fall into these areas:
• Loyalty campaigns — segmentation, mass gifting, recall and anniversary campaigns, scheduled sends, control groups, and c

📌 Sustaining Engineer (Gurugram)
🏢 PAR Technology
📍 Gurugram