WHY WORK HERE

* Headquarters is in Charlotte, NC
* Recently expanded to nearshore,Hyderabad India.
* isolved ranked for SMB Payroll in 2023 Sapient Report
* Voted top places to work in USA 2023

JOB DESCRIPTION

We are seeking a Cloud Operations Manager based in India to lead our regional
Site Reliability Engineering, cloud infrastructure, and platform operations
team. This role oversees the reliability, scalability, performance, and security
of our cloud infrastructure while driving up-to-date automation practices. The ideal
candidate blends direct people leadership with deep, hands-on engineering acumen
across enterprise cloud architecture, automated delivery pipelines, and
production incident management.

CORE JOB DUTIES

KEY RESPONSIBILITIES:

* Lead, mentor, and scale our India-based team of cloud and site reliability
engineers, fostering a culture of operational excellence, accountability, and
continuous improvement.
* Direct the design, implementation, and maintenance of resilient cloud
architecture, containerized environments, and serverless Experience with




optimizing legacy workloads for cloud infrastructure.
* Own end-to-end site reliability, including uptime service level objectives,
error budgets, disaster recovery readiness, and operational incident response
workflows.
* Drive infrastructure as code standards, configuration management, and robust
continuous integration and continuous deployment pipelines.
* Partner with product and software engineering teams to ensure application
architecture aligns with operational requirements, cost governance, and
security compliance standards.
* Oversee cloud cost optimization initiatives, resource capacity planning, and
database administration across both relational and distributed platforms.

MINIMUM QUALIFICATIONS

CORE TECHNICAL QUALIFICATIONS

* 10+ years of overall experience in Software Engineering, Cloud Engineering,
or related technical roles.
* 3 to 5 years of experience leading and managing teams, including

📌 Manager, Product Engineering (Hyderabad)
🏢 isolved
📍 Hyderabad