Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Ab Initio
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance and collaboration with different teams to maintain system reliability and efficiency throughout the day.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.




- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime.
- Document and communicate findings and solutions clearly to support knowledge sharing within the team.
- Assist in the development and implementation of process improvements to enhance system stability and performance.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Ab Initio.
- Solid troubleshooting and problem-solving abilities related to complex software environments.
- Experience in monitoring and maintaining enterprise-level applications to ensure high availability.
- Ability to analyze system logs and performance metrics to diagnose issues effectively.
- Familiarity with software lifecycle processes and incident management practices.
- Excellent communication skills to interact with technical and non-technical stakeholders.

Additional Infor

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru