02 Sep
|
Accenture
|
Bengaluru
02 Sep
Accenture
Bengaluru
Skill required: Talent Development - Learning Operations
Designation: Learning Operations Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global qualified services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • The Associate Manager THR supports end-to-end delivery of Talent & HR services for assigned client accounts, ensuring day-to-day operational stability, SLA adherence,
and high-quality service delivery across in-scope THR towers (Employee Services, Payroll admin,Talent Acquisition, Learning, Performance, Data & Reporting, and enabling HR operations). • The role works under the guidance of a Service Delivery Manager or Senior Manager and is accountable for managing defined process areas, teams, and client interactions within a global delivery model. • Skills Required • HR or THR operations and service delivery management • SLA or KPI tracking and operational governance • Team supervision and performance management • Client interaction and issue management • Key accountability includes managing daily operations, monitoring performance, handling escalations, supporting service governance, and driving continuous improvement initiatives to enhance efficiency, compliance, and employee experience. • Additional Requirement - Must be open to Australian shift timings: (9 am to 5 pm) Australian time
What ar
📌 Learning Operations Associate Manager (Bengaluru)
🏢 Accenture
📍 Bengaluru