Responsibilities :

Be able to have On-Point communication in a proficient manner

Relay all information needed & as provided

Address customers in a professional and respectful manner

Take ownership of issues in order to follow-up on outstanding requests and escalate issues when necessary

Maintain up-to-date knowledge on business areas

Maintain broad knowledge about company’s products and services

Consistently communicating new issues to managers so as a company we can establish a solution to the problem

Requirements
Required Skills & Qualifications:

Should have scored 60% & above throughout academics - B.Com Graduate

Customer Support Experience in US. Business Environment - Banking or Financial Servixes preferred.





Good Communication Skills (English – USA)

Sensitization in American Culture

Open to work in Night Shift

Proficiency in Typing (35 wpm)

Ability to handle distressed Customers

Accountability is required from each individual

5 days a week (Alternate offs); Graveyard Shift

Benefits
5 Days Working
One Complimentary Meal per Day
Internet Reimbursement
Gym Reimbursement
Group Medical Insurance
Mental Health support advantages
Relocation Assistance (if Applicable)

📌 ZR_318 Analyst, Customer Support Voice (India)
🏢 Priority IDC Private
📍 India