Come work at a place where innovation and teamwork come together to support the most exciting missions in the world
We're seeking an experienced Sr Software Engineer to join our Sustenance Engineering team, specializing in troubleshooting complex product issues, debugging application code, delivering permanent fixes, handling escalated support cases, and performing root cause analysis.
The ideal candidate will have solid expertise in Java, Spring Boot, Microservices, Linux, Oracle, Cybersecurity, Networking, Kafka, and L3 Support, along with an interest in AI-assisted engineering, MCP tools, and agentic automation.
Key Responsibilities:
Troubleshoot and resolve complex customer and application issues across the software stack.
Handle escalated support cases , providing advanced troubleshooting, workarounds, and permanent resolutions.
Debug application code, identify defects, provide code fixes, and address the root causes of issues.
Design, develop, test, and implement solutions to improve application performance, reliability, security, networking, and data-streaming capabilities.
Conduct thorough Root Cause Analysis (RCA) and implement corrective and preventive actions.
Troubleshoot Java/Spring Boot applications, microservices, REST APIs, Oracle databases, Linux environments, and Kafka-based integrations.
Troubleshoot Kafka producers, consumers, topics, partitions, brokers, offsets, consumer groups, and consumer lag.
Analyze application logs, stack traces, system metrics, database queries, and network traces to identify issues.
Develop and maintain technical documentation, RCA reports, troubleshooting guides, and knowledge-base articles.
Participate in code reviews and ensure adherence to software development, security, networking, Kafka, and L3 support best practices.
Collaborate with Engineering, L2/L3 Support, DevOps, Cybersecurity, Network Operations, Cloud, and Data Engineering teams to resolve complex issues.
Develop and maintain automation scripts and tools
📌 Senior Software Engineer (Pune)
🏢 Qualys
📍 Pune