BE/BTech in Electronics, Mechanical Engineering, Electronics & Electrical
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Can join in Max 15 Days / Immediate Joiner
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Key Responsibilities (R&R;)
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Customer Relationship & Account Management
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- Act as the Point of Contact (SPOC) for assigned customers and region.
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- Visit customers regularly and submit daily visit/activity reports.
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- Manage assigned Key Accounts and develop long-term relationships.
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- Add recent customer accounts from the assigned region.
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- Ensure 100% customer satisfaction and achieve targeted Net Promoter Score (NPS).
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- Coordinate customer visits, audits, and interactions with internal teams.
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Business Development & Sales Growth
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• Create awareness of company services, test scopes, and capabilities through regular
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customer engagement.
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• Understand, gather, and submit customer testing requirements related to product
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development/projects in the pipeline on a monthly basis.
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- Generate qualified enquiries and ensure higher conversion rates.
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- Deliver regional revenue growth YoY as per assigned sales targets.
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- Ensure timely payment collection by coordinating with customers and accounts; avoid
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overdues. Customer Service & Complaint Handling
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- Address and resolve customer complaints within agreed timelines.
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- Ensure seamless communication between customers and internal teams for smooth
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project execution.
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• Monitor project deliverables and ensure closure as per c
📌 Field Sales Specialist (Tirunelveli)
🏢 startuphr.consulting
📍 Tirunelveli
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