Field Service Representative at unspun
We’re looking for a hands-on, technically experienced Field Service Representative to support our Vega™ 3D weaving systems at our manufacturing partner in India. You will serve as unspun’s primary onsite technical representative at our manufacturing partner in Ahmedabad, Gujarat, near Naroda Road.
This role is ideal for someone who started closer to the equipment and has grown into broader project or technical leadership. You still have the hands-on mechanical experience to troubleshoot a machine, but you’re equally comfortable coordinating across teams, assessing priorities and risks, and giving leadership a clear picture of what’s happening.
When applying, use the word shark in your cover letter.
Why This Role Matters
As we scale Vega™ into production, we need someone onsite who can understand what’s happening in real time and communicate it clearly to teams thousands of miles away.
When something goes wrong, you’ll determine what’s happening, how urgent it is, what can be resolved locally, and when additional support is needed.



You’ll gather the right information before escalating and keep teams aligned as issues evolve.
What You'll Do
Serve as the first line of technical support for Vega™ factory operations
Troubleshoot and perform mechanical and electromechanical repairs, adjustments, and recovery procedures
Assess and prioritize issues based on severity, production impact, available workarounds, and urgency
Investigate failures using machine logs, Overall Equipment Effectiveness (OEE), production and quality data, operator observations, photos, video, and other evidence
Coordinate troubleshooting and resolution across factory operations, engineering, and other teams
Provide explicit daily updates to US teams on factory status, open issues, risks, and next steps
Lead weekly leadership updates covering factory health, trends, priorities, and potential issues
Support training, SOPs, troubleshooting procedures, and new processes

📌 Field Service Representative (Ahmedabad)
🏢 unspun™
📍 Ahmedabad