Job Description
At Raconteur Travels, we create premium, tailor-made travel experiences for discerning travellers. We‘re looking for a commercially driven, creative and highly organised individual who can sell, design and deliver exceptional journeys from start to finish.
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nThis isn‘t a conventional travel sales role. You‘ll manage the complete customer journey—from the first enquiry to post-trip follow-up—ensuring every client receives a seamless and memorable experience.
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n✨ Key Responsibilities
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n* Manage the complete sales cycle from enquiry to booking.
n* Generate new business and build long-term client relationships.
n* Understand client requirements, preferences and budgets through consultative selling.
n* Design customised itineraries with curated hotels, experiences and logistics.
n* Present proposals, negotiate and close bookings.
n* Coordinate hotels, transfers, activities, visas, documentation and vendor confirmations.
n* Ensure flawless execution and exceptional client satisfaction.
n* Handle changes, special requests and on-trip support.




n* Drive repeat business, referrals and upselling opportunities.
n* Track revenue, margins, conversions and overall business performance.
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nKey Performance Areas (KPAs)
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n* Revenue & Gross Margin Growth
n* Sales Conversion & Pipeline Management
n* Client Satisfaction & Repeat Business
n* Operational Accuracy & Booking Execution
n* Commercial Ownership & Problem Solving
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nKey Performance Indicators (KPIs)
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nPerformance will be measured through:
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n* Monthly & Quarterly Revenue
n* Gross Margin
n* Number of Bookings
n* Lead-to-Sale Conversion
n* Average Booking Value
n* Sales Pipeline Value
n* Current Client Acquisition
n* Repeat Business
n* Referral Business
n* Customer Satisfaction
n* Operational Accuracy & Timely Execution
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nKPIs will be aligned with experience and responsibilities, with targets increasing as you grow within the organisation.
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nWho Should Apply?

📌 Business Development (Mumbai)
🏢 Raconteur Tours
📍 Mumbai