Job DescriptionJob Description
nWe are looking for a Customer Success Executive to join our team and act as the primary
npoint of contact for our clients. The ideal candidate will ensure a smooth onboarding
nexperience, maintain strong client relationships, and drive customer satisfaction and
nretention.
n
nKey Responsibilities
n∙Serve as the primary point of contact for assigned clients and manage day-to-day
ncommunications.
n∙Ensure successful product adoption, and address their initial queries for customers
n∙Understand customer needs and provide timely solutions or escalate to the technical
nteam when required.
n∙Maintain and track client accounts, ensuring high satisfaction and retention.
n∙Collect feedback from customers to improve products, services, and processes.
n∙Work closely with the sales and product teams to support customer requirements and
nidentify upsell opportunities.
n
nRequired Skills & Qualifications
n∙Bachelor’s degree in any discipline (BBA, BCom, BE, or related fields preferred).
n∙0–1 years of experience in Customer Success, Client Servicing, or Support roles.
n∙Excellent verbal and written communication skills in English.
n∙Strong problem-solving skills and the ability to handle customer queries effectively.
n∙Positive attitude, team player, and willingness to learn.
n
nBenefits:
n∙ Competitive salary.
n∙ Opportunities for professional growth and development.
n∙ A dynamic and cooperative work environment.
n
nIf you are someone with a passion for technology and customer engagement, we invite you to be part of our growing team
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nLocation: Chennai - Mogappair
nExperience: 0-1 Year
nTo Apply: Send your resume to
n or Whatsapp (phone hidden)
n
nWalkin Details
n
nLinz Technologies CDC 3 Office
nMogappair - Chennai
nTimings - 10am - 4pm (Monday - Friday)
n