Support Engineer 1 (Bengaluru)

Support Engineer 1 (Bengaluru)

02 Sep
|
Oracle
|
Bengaluru

02 Sep

Oracle

Bengaluru

As a Technical solution Analyst I, your role involves conducting investigations
on front-end applications. This includes capturing information, applying fix
tools, shadowing end users, and testing workflows internally and externally.
Backend techniques to be used. including capturing log files , querying tables,
updating database fields and cycling servers. Documentation of notes,
activities, resolutions, and knowledge articles through out the investigation
lifecycles. By prioritizing work based on severity. you will strike a balance
between client and business needs. Collaborating among and cross teams ensures
that issues are addressed by the appropriate individual.

We encourage candidates from all backgrounds to apply.

Career Level - IC1

Basic Qualifications:

* A minimum of 0-2 year experience and a bachelor's degree including:
* An academic qualification in computer science engineering, information
systems, software engineering, or a related field.

Preferred Qualifications:

* 0-2 year experience in application support, client/customer support, incident
management,



problem management and change management.
* Knowledge on SQL,
* Readiness to work during the shift from 5.30PM to 2.30AM IST.
* Outstanding interpersonal abilities and adapt at productive communication with
collaborators across various regions of the globe.

Prospective employees need to be ready to work in different shifts and provide
on-call support.

We encourage candidates from all backgrounds to apply.

Only Oracle brings together the data, infrastructure, applications, and
expertise to power everything from industry innovations to life-saving care. And
with AI embedded across our products and services, we help customers turn that
promise into a better future for all. Discover your potential at a company
leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why
we’re committed to growing a workforce tha

📌 Support Engineer 1 (Bengaluru)
🏢 Oracle
📍 Bengaluru

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