Industry Prime is a Saa S platform built for manufacturing companies to manage their procurement and inventory in one place.
We help factories move away from Excel, Registers, and Whats App-based workflows to a simple, transparent, and automated system that improves control, reduces costs, and saves time.
Today, 70+ companies across India trust Industry Prime to run their plant operations smoothly.
Why This Role Exists:
Most of our clients use only a small part of what Industry Prime can do, and many don't use it the right way.
Explaining things over a phone call rarely leads to real change.
The biggest impact comes from visiting clients in person: understanding how they work, showing them what they're missing, and helping them use Industry Prime more effectively.
The goal of this role is simple: make sure every client gets the maximum value from Industry Prime.
You'll work closely with client teams, meet their management, identify gaps in adoption, and help them fix those gaps.
Role Overview:
This is a high-ownership, client-facing,
travel-heavy role where you will be responsible for:
● Proactively visiting clients to review their actual usage against the full capability of the platform, and closing that gap
● Onboarding current companies onto Industry Prime, end to end
● Handling day-to-day client support, since deep adoption work requires deep product knowledge anyway
● Building the kind of relationship with client management and teams that turns into renewals and referrals
You will act as a consultant, trainer, and relationship owner for our clients, not simply someone who closes tickets.
(Open to freshers and experienced candidates alike; what matters more here is energy and ownership than years on a resume)
Key Responsibilities:
Adoption & Client Experience Enhancement (Core Focus)
● Travel to client sites, including outstation manufacturing plants, proactively and on short notice