Job DescriptionNow Hiring: Post Sales - Customer Relationship Manager (CRM) & MIS Executive (Only from Real Estate sector and Virar-Vasai Market Experience) NOnly candidates currentlyworking in the Real Estate sector within the Virar–Vasai market will be considered. NCompany: SPACENEST Real Estate Advisory Private Limited - MANDATE FIRM (Fast-growing real estate advisory firm) NLocation: Vasai & Virar, Mumbai, Maharashtra, India (On-site) NExperience: 3+ Years NImmediate Joiners Preferred NStrictly for candidates from Real Estate Developers, Mandate Firms, IPCs, or Real Estate Channel Partner firms only. NBanking, Insurance, BPO, Telecom, Retail, and Non-Real Estate CRM profiles will not be considered. NWe are looking for a dynamic and results-driven Customer Relationship Manager (CRM) with strong experience in post-sales operations, customer lifecycle management, and interdepartmental coordination within the real estate sector. NKey Responsibilities: Nn Manage the entirecustomer lifecycle from booking to possession N Handle post-sales activities, collections, and home loan disbursement coordination N Follow up with teams, customers and bankers for outstanding dues (OCR/Home Loan) N Coordinate with internal and external teams at the builder site (Sales, Projects, Accounts, Architecture)



to ensure timely updates and seamless communication N Ensure customer queriesand complaints are resolved within defined TAT N Maintain accurate documentation and project-wise customer records N Coordinate and manage RERA-related matters internally in collaboration with the Legal team N Prepare and present MISreports to management N Prepare and present MISreports to builder management N Drive process improvements through complaint analysis and tracking N Strong proficiency in reporting, data analysis, and calculations (Advanced Excel/MIS) NnKey Requirements: Nn Proven experiencein CRM / Customer Relationship / Post-Sales (Only Real Estate preferred) N Strong knowledge of ERPsystems, MIS reporting, and documentation N Excellent communication, coordination, and team management skills N Ability to manage multiple stakeholders and deadlines effectively N Proficiency in MS Office & Advanced Excel N Good in making Excel reports and data-driven analysis N Good in creating professional presentations (PPT) N Robust communication skills (written and verbal) NnWhat We're LookingFor: Nn A proactive professional with strong problem-solving and leadership skills N Someone who can drive customer satisfaction and collections efficiently N Ability to work in a fast-paced and target-driven environment NnQualifications: N● Graduate or Postgraduate degree (required)

📌 Post Sales - Customer Relationship Management Manager (Virar)
🏢 SpaceNest
📍 Virar