Job description

Job Title: Regional Manager West

Pharma Warehouse Fulfillment Center / distribution centers experience required.

Location: Ahmadabad OR Surat (Handling Entire West India)Job Title: Regional Manager West (Large Warehouse Operations)

Location: Surat (Managing Entire West India Region)

Experience: Min 10Year Years

Role Overview:

- The Regional Manager West will be responsible for end-to-end management of large-scale
- warehouse and supply chain operations across the West India region. The role demands strong
- expertise in pharma warehousing, regulatory compliance, multi-location management, and
- operational excellence, along with exposure to customer handling and business development.

Key Responsibilities:

- Regional Warehouse Operations Management
- Oversee multiple warehouses / large distribution centers across West India
- Ensure smooth daily operations including inbound, storage, inventory management, and outbound dispatch
- Implement best-in-class warehouse practices for efficiency, safety, and accuracy
- Drive space optimization and layout planning for large warehouses
- Ensure adherence to SOPs, SLAs, and KPIs

Pharma Compliance & Quality Assurance

- Ensure strict compliance with pharma regulations (GDP, GMP, temperature control, batch
- traceability)
- Monitor cold chain management (if applicable)
- Maintain proper documentation, audits, and validation processes
- Handle regulatory audits and client audits

Inventory & Cost Control

- Maintain high inventory accuracy (near 100%) through cycle counts and audits
- Control inventory shrinkage, damages, and expiries
- Optimize warehouse costs (manpower, space, transportation coordination)




- Drive initiatives for cost reduction and productivity improvement

Team Leadership & Workforce Management

- Lead and manage large teams (warehouse staff, supervisors, managers)
- Plan manpower requirements, shifts, and productivity targets
- Ensure training, development, and performance management
- Promote a culture of safety, discipline, and accountability

Customer & Stakeholder Management

- Act as a single point of contact for key clients/customers
- Ensure high service levels and customer satisfaction
- Handle client escalations and issue resolution
- Coordinate with sales, transport, and supply chain teams

Sales & Business Support

- Support business development and client acquisition through operational expertise
- Provide solutions for current clients (warehouse design, costing, feasibility)
- Participate in commercial discussions and contract finalization
- dentify opportunities for revenue growth and cross-selling services

MIS, Reporting & Technology

- Monitor operations through WMS (Warehouse Management System) and ERP
- Prepare and review daily, weekly, and monthly MIS reports
- Track KPIs such as:
- Order fulfillment rate
- Inventory accuracy
- TAT (Turnaround Time)
- Cost per unit handled




- Drive automation and digital initiatives in warehouse operations

Safety & Risk Management

- Ensure compliance with safety standards and statutory regulations
- Implement EHS (Environment, Health & Safety) practices
- Conduct regular risk assessments and audits
- Ensure fire safety, security, and emergency preparedness

Key Requirements:

- 10+ years of experience in warehouse/logistics operations, with at least 10+ years in a leadership role
- Strong experience in pharma warehousing (mandatory)
- Exposure to large warehouse operations / 3PL / distribution centers
- Knowledge of WMS, ERP systems, and automation tools
- Experience in multi-location handling and regional management
- Exposure to sales/business development is an added advantage

Key Skills & Competencies:

- Leadership & team management
- Operational excellence mindset
- Strong analytical and problem-solving skills
- Customer-centric approach
- Decision-making under pressure
- Excellent communication and coordination

Preferred Profile:

- Candidate with experience in 3PL logistics / pharma supply chain companies
- Prior experience handling large warehouses (1 lakh+ sq. ft. or multi-site operations)
- Willingness to travel across West India region

KPIs / Success Metrics:

- 100% compliance with pharma standards
- Inventory accuracy 99.5%
- On-time dispatch 98%
- Reduction in operational costs YoY
- Customer satisfaction & retention
- Zero major audit non-compliance

Contact Details
Email ID: [email protected]

WhatsApp: (phone hidden)

Pay: ₹1,000,000.00 - ₹1,600,000.00 per year

Work Location: In person

📌 Regional Manager - West (Pharma Warehouse Operations) (Surat)
🏢 ETHICS GROUP OF COMPANIES
📍 Surat