Role Summary

The Travel Sales & Business Development Executive will be responsible for generating new business, managing customer enquiries, converting leads into confirmed bookings, and promoting the complete range of travel services offered by Fly O Tours. The role primarily focuses on business development while coordinating with the operations team to ensure a seamless customer experience.

Key Responsibilities

1. Customer Enquiry & Sales

· Handle customer enquiries through Phone, WhatsApp, Email, Walk-ins, and Referrals.

· Understand customer travel requirements and recommend suitable travel solutions.

· Prepare quotations and follow up until booking confirmation.

· Ensure timely response to customer enquiries.

2. Business Development

· Generate new customers through referrals, networking, and local marketing initiatives.

· Identify corporate travel opportunities and institutional clients.

· Build long-term relationships with customers and travel partners.

· Achieve monthly sales and revenue targets.

3. Travel Product Promotion

· Promote Domestic & International Flight Ticketing.

· Promote Indian Railway (IRCTC) Ticket Booking.





· Promote Domestic & International Tour Packages.

· Guide customers regarding Tourist Visa and Passport Services.

· Promote Hotel Bookings and other travel services.

· Generate enquiries for Ticketing & Travel Industry.

4. Customer Relationship Management

· Maintain regular communication with existing customers.

· Generate repeat business and customer referrals.

· Collect customer feedback and online reviews.

· Resolve customer concerns in coordination with the Operations Team.

5. Travel Operations Support

· Coordinate with the Operations Executive for booking confirmations.

· Verify customer travel details before booking.

· Assist customers in completing required travel documentation.

· Ensure timely updates regarding bookings and travel schedules.

6. Reporting & CRM Management

· Maintain customer database and enquiry tracker.

· Update daily follow-up reports.

· Prepare Daily Sales Reports and Monthly MIS.

Maintain corporate and referral customer

Pay: ₹20,000.00 - ₹33,542.57 per month

Perks:

- Commuter assistance

Work Location: In person

📌 Travel Sales Executive (India)
🏢 Fly O Tours
📍 India