We are looking for a confident and well-spoken Front Desk Executive with experience in calling and admission counselling in the education sector.
Key Responsibilities
- Attend and manage student and parent enquiries at the front desk.
- Handle incoming and outgoing calls related to courses and admissions.
- Counsel students and understand their educational and career requirements.
- Explain courses, fees, admission procedures, and related information.
- Follow up with prospective students and convert enquiries into admissions.
- Maintain accurate records of enquiries, follow-ups, and admissions.
- Coordinate with the admission team for a smooth enrolment process.
- Provide a professional and welcoming experience to students and visitors.
Requirements
- Minimum 1 year of experience in calling and admission counselling in Education Services/EdTech.
- Excellent communication and convincing skills.
- Strong counselling, follow-up, and student-handling abilities.
- Confident and qualified personality.
- Target-oriented and comfortable with calling and admission conversion.
- Basic computer and CRM knowledge.