Demand opened at Lucknow for onboarding 6 additional resources on ERC to support increase in volume for Oracle HSM go-live.
Key Responsibilities
Service Desk Good communication Basic knowledge of Application & Windows troubleshooting Basic knowledge of H/W & N/W Good knowledge of ITSM tools ANALYST/SR ANALYST Basic knowledge of Application & Windows troubleshooting Basic knowledge of H/W & N/W Good knowledge of ITSM tools
Skill Requirements
Service Desk Good communication Basic knowledge of Application & Windows troubleshooting Basic knowledge of H/W & N/W Good knowledge of ITSM tools ANALYST/SR ANALYST Basic knowledge of Application & Windows troubleshooting Basic knowledge of H/W & N/W Good knowledge of ITSM tools
Other Requirements
Service Desk Positive communication Basic knowledge of Application & Windows troubleshooting Basic knowledge of H/W & N/W Good knowledge of ITSM tools ANALYST/SR ANALYST Basic knowledge of Application & Windows troubleshooting Basic knowledge of H/W & N/W Good knowledge of ITSM tools