Client Service Executive (Ahmedabad)

Client Service Executive (Ahmedabad)

02 Sep
|
Granth
|
Ahmedabad

02 Sep

Granth

Ahmedabad

Team Granth is growing, and we’re looking for team players who are creative and fun, who can move minds and touch hearts (no, not literally!). At Granth, people are heard and empowered to act. We believe in equal chances and fair opportunities, in integrity and transparency. Join us to work on some challenging projects and grow along the journey.

Are you a go-getter full of ideas and creativity?
If you’re ready to take the creative path, get in touch with us at +91-(phone hidden) or drop us a email at [email protected]

- Ahmedabad
- Min Exp: 6 Month

We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible. You should also be able to identify current business opportunities through client referrals.

To be successful as a client servicing executive, you should be committed to helping clients and able to work well under pressure.



Ultimately, an outstanding client servicing executive should demonstrate excellent communication, problem-solving, and customer service skills at all times.

Client Servicing Executive Responsibilities:

- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients.
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Identifying ways to overcome clients’ initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

Apply Now

📌 Client Service Executive (Ahmedabad)
🏢 Granth
📍 Ahmedabad

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