- Maintains quality service by establishing and enforcing organization standards.
- Must act as a bridge between the company and its clients Adhering to all policies of The Tamara and briefing corporates about it .
- Make sure the payments been collected at the time of booking.
- Develop Business for TTC, TTK, OBT, and other hotels of The Tamara.
- Define guest requirements and ensures that the guest services offered is effective to their requests.
- Establishing the Tamara as a niche group travel destination covering all the Business zone in Bangalore by sales calling.
- Negotiates prices with all MICE.
- Ensures that all complaints are reviewed, investigated and follow-up action is initiated.
- Meeting up with decision makers in corporate companies and Travel agents.
- Maintains and ensures the smooth-running operation with all travel agents.
Essential qualifications for the role are:
- Preferred educational qualification for the role is a graduate degree in Business Administration , Hotel Management or any other related degree.
- Minimum experience of 6 years is required for this role .