02 Sep
|
Home Soul Theyyampattil
|
India
02 Sep
Home Soul Theyyampattil
India
Job Summary
HOME SOUL THEYYAMPATTIL is looking for a confident, customer-focused, and well-presented Sales Executive to join our premium furniture showroom.
The Sales Executive will be responsible for welcoming customers, understanding their requirements, presenting suitable furniture and décor products, handling the complete sales process, and maintaining strong customer relationships through professional follow-up.
The ideal candidate should have excellent communication skills, a positive attitude, a strong sales mindset, and the ability to provide a premium showroom experience.
Key Responsibilities
Customer Handling
- Welcome customers warmly and professionally when they enter the showroom.
- Understand customer requirements, preferences, budget, and intended usage.
- Guide customers through the showroom and recommend suitable products.
- Create a comfortable and personalized shopping experience
Product Presentation & Sales
- Explain product features, materials, design, comfort, quality, warranty, and usage.
- Present suitable alternatives and comparisons based on customer requirements.
- Stay updated on new arrivals, product availability, customization options, and delivery timelines.
- Prepare quotations and explain pricing, discounts, EMI options, delivery, and installation clearly.
- Handle the complete sales process from enquiry to order confirmation and payment.
- Achieve assigned monthly sales targets.
Customer Follow-Up & CRM
- Maintain accurate records of customer enquiries, preferences, products of interest, and expected purchase dates.
- Follow up with customers through calls, WhatsApp,
or email based on their preference.
- Share product photos, videos, quotations, offers, and updates when required.
- Maintain a professional and consistent follow-up schedule to convert enquiries into sales.
Customer Experience
- Handle customer questions, concerns, and objections patiently and professionally.
- Coordinate with internal teams to ensure smooth order processing, delivery, installation, and after-sales support.
- Stay connected with customers until the completion of the delivery process.
- Encourage satisfied customers to provide Google Reviews.
Showroom Management
- Ensure the assigned showroom area is clean, organized, and customer-ready.
- Ensure furniture displays, cushions, accessories, product tags, lighting, and presentation are maintained properly.
- Immediately report damaged, missing, or defective products to the concerned manager.
- Participate in daily briefings, product training, and sales planning.
Teamwork & Professionalism
- Coordinate effectively with CRE, Store, Delivery, Accounts, and Management teams.
- Follow company policies, showroom SOPs, grooming standards, attendance requirements, and reporting procedures.
- Maintain professionalism, punctuality, integrity, and a customer-first attitude at all times.
Requirements
- 1–3 years of experience in sales, retail, furniture, interiors, home décor, or a related field is preferred.
- Excellent verbal communication and interpersonal skills.
- Strong customer-handling and relationship-building abilities.
- Good presentation and negotiation skills.
- Confident, energetic, and target-oriented personality.
- Ability to understand customer needs and recommend appropriate products.
- Basic knowledge of quotations, discounts, EMI, and sales processes.
- Comfortable using WhatsApp, email, CRM systems, and basic computer applications.
- Good grooming and professional appearance.
- Ability to work effectively in a premium showroom environment.
- Fluency in English and Malayalam preferred
What We Offer
- Opportunity to work with a premium furniture brand.
- Professional and customer-focused working environment.
- Product and sales training.
- Attractive salary with performance-based incentives.
- Opportunities for growth opportunities and development.
Who We Are Looking For
We are looking for someone who is more than just a salesperson—someone who can understand customers, recommend the right solutions, build trust, and create an exceptional showroom experience.
If you are passionate about sales, furniture, interiors, design, and customer service, we would love to hear from you.
Apply now and become part of the HOME SOUL THEYYAMPATTIL team.
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Food provided
Work Location: In person
📌 Sales Executive (India)
🏢 Home Soul Theyyampattil
📍 India