JOB DESCRIPTION

Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.

As a Lead Solutions Analyst in Commercial & Investment Bank Payments Technology team, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Job responsibilities

- Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility
- Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis and solution optioning, validating outputs and handling data according to sensitivity and security requirements.
- Model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure




- Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making and supporting key business initiatives
- Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices and apply technical fluency in relevant platforms and approved tools to provide strategic guidance and cutting-edge solutions for complex projects
- Mentor and guide team members in technical writing and analytical reasoning, fostering continuous learning and reuse-first practices for analysis and documentation
- Promotes reuse-first, AI-assisted practices for analysis and documentation across the team, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

- 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity.
- Advanced data visualization capabilities, with hands-on experience in implementing and managing BI dashboards
- Strong technical writing skills,



with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences
- Translate requirements into User stories in JIRA with clear Definition of ready and Acceptance criteria.
- Interface with technical, architect and product teams breaking down requirements.
- Demonstrate proficiency with JIRA, pulling reports and creating dashboards.
- Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations.
- Advanced knowledge of data analytics techniques, with experience in developing and interpreting models, diagrams, and data-driven insights, including data visualization using approved tools
- Strong track record of leading through change, navigating ambiguous situations, and managing dependencies in complex projects

Preferred qualifications, capabilities, and skills

- Knowledge in Financial and Payments domain
- Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences
- Advanced knowledge of data fluency, including experience in handling large, diverse data sets and generating insights to drive business objectives
- Experience in data visualization and analytics, including understanding of vendor products and managing vendor relations
- Strong written communication skills, with a proven ability to effectively translate complex information for diverse stakeholder audiences

ABOUT US

📌 Lead Solutions Analyst (India)
🏢 JPMorganChase
📍 India