- Prepare and issue accurate invoices to customers.
- Enter sales and billing transactions into the billing/POS system.
- Receive and record payments through cash, card, UPI, and other payment methods.
- Verify billing details, prices, discounts, and taxes before generating invoices.
- Handle bill cancellations, returns, refunds, and adjustments as per company policy.
- Maintain accurate daily billing and transaction records.
- Prepare daily sales and billing reports.
- Reconcile cash and billing transactions at the end of each shift.
- Coordinate with the Accounts, Sales, and Store teams regarding billing-related issues.
- Handle customer queries and resolve billing discrepancies professionally.
- Maintain proper records of invoices, receipts, and other billing documents.
- Ensure all billing activities are completed accurately and on time.
- Follow company policies, procedures, and internal controls related to billing.