- Lead Conversion: Handle inbound and outbound inquiries via calls, emails, and chat to convert prospects into confirmed bookings.
- Itinerary Planning: Design personalized travel packages, flights, hotels, transfers, and excursions tailored to client preferences.
- Target Achievement: Meet or exceed monthly and quarterly individual sales quotas and revenue goals.
- Upselling: Recommend premium upgrades, insurance, car rentals, and value-added services to maximize profit margins.
- Vendor Coordination: Partner with ground handlers, hoteliers, and destination management companies (DMCs) to ensure seamless operations. [1]
Requirements & Skills
- Experience: 2 to 6+ years of proven track record in domestic or international travel sales (UK, US, or outbound markets).
- Technical Knowledge: Hands-on experience with Global Distribution Systems (GDS) like Amadeus or Sabre.
- Communication: Exceptional negotiation, verbal, and written communication skills.
- Geography Expertise: Solid knowledge of global or regional top travel destinations, visa norms, and routings