Position: Service Admin Executive

Experience: 1-4 years

Location : Okhla Phase-1

Note: Only Delhi NCR candidates can apply

1. Client Onboarding: Open new client files and accurately enter Work Order and commercial details.

2. Billing Management: Process recurring billing and manage module additions/deletions with proper approvals.

3. System Updates: Ensure all client/module changes are updated accurately in the billing system and Freshdesk.

4. Collection Follow-up: Follow up with clients for timely payments and track collections.

5. Incentive Calculation: Prepare monthly incentive calculations for recent clients and module additions.

7. Client Support: Coordinate client queries with relevant teams and handle critical escalations and billing issues.

MIS & Reporting: Maintain CIFO, Service & Modules, Upselling, and Monthly Performance Reports.

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Application Question(s):

- How soon you can join?

Education:

- Bachelor's (Preferred)

Experience:

- Service admin: 1 year (Required)

Work Location: In person

📌 Service & Billing Executive (Okhla)
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