We are looking for an enthusiastic and result-oriented Sales Telecaller to join our IIT-JEE & NEET coaching institute. The candidate will be responsible for connecting with prospective students and parents, understanding their requirements, explaining our courses, and converting leads into admissions.
Key Responsibilities
- Make outbound calls to prospective students and parents from provided leads.
- Explain IIT-JEE and NEET courses, batches, fees, scholarships, facilities, and other offerings.
- Understand students’ academic requirements and recommend suitable courses.
- Follow up with interested students/parents through calls and WhatsApp.
- Schedule counselling sessions and campus visits.
- Maintain proper records of calls, follow-ups, and lead status.
- Achieve monthly admission and sales targets.
- Build a positive relationship with students and parents throughout the admission process.
- Coordinate with the counselling and academic teams for smooth admissions.
- Handle basic queries and objections professionally.
Candidate Requirements
- Excellent communication skills in both Hindi and English.
- Good convincing, negotiation,
and interpersonal skills.
- Confident and comfortable speaking with parents and students over the phone.
- Prior experience in sales/telecalling is preferred.
- Candidates with previous experience in IIT-JEE/NEET/coaching institutes will be given preference.
- Experience in the education/EdTech/coaching industry will be an added advantage.
- Target-oriented and motivated to achieve admission targets.
- Basic computer knowledge and familiarity with CRM/lead management systems is preferred.
- Freshers with excellent communication and convincing skills may also be considered.
Preferred Experience
1–3 years of experience in telecalling, inside sales, counselling, or admissions.
Strong preference for candidates who have worked with:IIT-JEE/NEET coaching institutes, schools, EdTech companies, educational consultancies, or other admission/sales-based organisations.
Key Skills
- Telecalling
- Sales & Lead Conversion
- Student Counselling
- Parent Communication
- Follow-up & Relationship Management
- Negotiation & Convincing Skills
- Hindi & English Communication
- Target Achievement
- Lead Management