Company Overview :Cognizant Technology Solutions India Pvt Ltd is a leading global qualified services company that helps organizations modernize technology, reimagine processes, and transform experiences. Operating at the intersection of business and technology, Cognizant provides a comprehensive portfolio of digital, engineering, and cloud services across industries such as financial services, healthcare, retail, and manufacturing. With a massive global footprint and a culture rooted in innovation, the company empowers clients to thrive in a digital-first world by leveraging deep domain expertise and advanced technical capabilities.Role Overview :As a Salesforce Product Owner/Manager, you will serve as the bridge between business strategy and technical execution, driving the evolution of complex CRM ecosystems. You will work closely with cross-functional stakeholders, including business leaders, architects, and engineering teams, to translate high-level objectives into actionable product roadmaps. Your daily focus will involve managing the product lifecycle, ensuring that the Salesforce platform-specifically Sales, Service, and Marketing Clouds-delivers measurable value to the organization. By championing user needs and maintaining a rigorous focus on business outcomes, you will ensure that the platform remains scalable, efficient, and aligned with the company's long-term digital transformation goals.Key Responsibilities :- Define and communicate the product vision and roadmap to stakeholders to ensure alignment with organizational goals and market demands.- Translate complex business requirements into detailed user stories and acceptance criteria to guide the development team through the sprint lifecycle.- Prioritize the product backlog effectively, balancing technical debt, new feature requests,



and critical bug fixes to maximize business value.- Facilitate Scrum ceremonies and agile rituals to foster collaboration, transparency, and continuous improvement within the delivery team.- Monitor platform performance and user adoption metrics to identify opportunities for optimization and feature enhancement.- Collaborate with Salesforce architects to ensure that proposed solutions are scalable, secure, and adhere to industry best practices.- Manage stakeholder expectations by providing explicit, data-driven updates on project status, risks, and milestone achievements.Required Skillset :- Demonstrated expertise in managing end-to-end product lifecycles within the Salesforce ecosystem, specifically utilizing Salesforce Sales Cloud, Service Cloud, and Marketing Cloud.- Proven ability to lead agile development teams, with a deep understanding of Scrum methodologies and the ability to manage complex backlogs.- Exceptional communication and stakeholder management skills, with the ability to influence cross-functional teams and translate technical concepts for non-technical audiences.- Strong analytical mindset, capable of interpreting business data to drive product decisions and prioritize initiatives that offer the highest return on investment.- Ability to thrive in a distributed work environment, with the flexibility to collaborate effectively across multiple locations including Mumbai, Bangalore, Hyderabad, Kolkata, Chennai, Pune, Gurgaon, Noida, Bhubaneshwar, and Vizag.- Minimum of 6 to 11 years of skilled experience in product management or business analysis roles, with a strong emphasis on CRM and cloud-based platforms.- A proactive approach to problem-solving and the ability to adapt quickly to changing business priorities in a rapid-paced, global corporate environment. (ref:hirist.tech) .

📌 Salesforce Product Owner/Manager (Gurugram)
🏢 Cognizant Technology Solutions India
📍 Gurugram