Role OverviewWe are seeking a professional and enthusiastic Guest Relation Executive to deliver exceptional guest service and ensure a memorable stay experience. The role involves welcoming guests, assisting with check-in/check-out, handling inquiries, and coordinating with departments to meet guest needs.Key ResponsibilitiesGuest Welcome: Provide a warm reception and smooth check-in/check-out process.Service Assistance: Handle guest requests, reservations, and provide information about hotel services.Issue Resolution: Address guest concerns promptly and professionally.Coordination: Work closely with other departments to ensure seamless service delivery.Feedback: Collect guest feedback and contribute to service improvement.QualificationsDegree/Diploma in Hotel Management or equivalent.2–4 years of experience in guest relations/front office in a luxury hotel.Solid communication and interpersonal skills.Guest-focused approach with problem-solving ability.Proficiency in English; knowledge of additionallanguages is an advantage.

📌 Guest Relations Executive (Chennai)
🏢 Raintree, St Mary's
📍 Chennai