About Us:Solinas, a deep-tech startup incubated at IIT Madras, is India’s pioneering asset management venturetransforming the water and sanitation sector. Recognized and commended by Prime Minister NarendraModi, Solinas is on a mission to tackle pressing challenges such as manual scavenging, wateraccessibility, and the prevention of floods and sewer overflows. At the core of our vision lies acommitment to developing homegrown, affordable robotics and AI solutions for pipeline inspections,manhole and septic tank cleaning, and underground asset management.Since 2018, we have transformed operations across 30+ cities, earning accolades such as Best On-Campus Startup by the Economic Times, an appearance on Shark Tank India, and partnerships withindustry leaders like Ashirvad Pipes and The/Nudge Institute. On the global stage, Solinas has beennamed Best Southeast Asian Startup by Imagine H2O — a testament to our innovation, impact, andpurpose-driven growth.About The Role:The Account Manager – Government Business will be responsible for managing and growingrelationships with government customers across South India. The role focuses on ensuring successfulproject delivery, operational monitoring, collections, customer satisfaction, contract renewals, andidentifying opportunities to cross-sell and upsell Solinas' product and software portfolio.Key Responsibilities1. Customer Relationship Managementa. Serve as the primary point of contact for Municipal Corporations, Water Boards,Sewerage Boards, and other government utility customers, ensuring strong engagementand smooth coordination across all ongoing projects and commercial activities.b. Build and maintain long-term relationships with key stakeholders, including Engineers,Executive Engineers, Superintending Engineers, Chief Engineers, Commissioners, andBoard officials, to strengthen Solinas' presence and drive customer success.c. Conduct regular customer review meetings to track project performance, addressoperational challenges, communicate value delivered, and identify opportunities forcontract renewals and business expansion.d.



Monitor customer satisfaction and overall account health, proactively resolving issuesand coordinating with internal teams to ensure successful project outcomes and long-term customer retention.2. Operations & Project Monitoringa. Monitor ongoing O&M; contracts and service delivery performance against agreed SLAs,ensuring high standards of execution and consistent customer satisfaction across alldeployed projects.b. Coordinate closely with operations and field teams to ensure timely project execution,effective resource deployment, and seamless resolution of operational challenges.c. Maintain accurate records of project performance, customer interactions, and actionitems, enabling effective account management and informed decision-making.3. Revenue Growth & Account Expansiona. Identify and develop opportunities for cross-selling and upselling Solinas' roboticinspection, cleaning, software, AMC, and asset management solutions within existingcustomer accounts, driving greater value for customers and increased account revenue.b. Drive contract renewals, service extensions, and account expansion initiatives by buildingstrong customer relationships and demonstrating the long-term impact of Solinas'solutions.c. Develop and execute account growth plans with clear revenue targets, expansionopportunities, and stakeholder engagement strategies to maximize customer lifetimevalue.4. Collections & Commercial Managementa. Own the collections process for assigned accounts by tracking invoices, following up onpayment approvals, and engaging with customer stakeholders to ensure timelyrealization of receivables.b. Work closely with the Finance team and customer representatives to drive collections,resolve payment-related issues,



and maintain healthy cash flow across accounts.c. Monitor the commercial performance of key accounts, track outstanding receivables, andproactively flag risks or deviations to ensure timely corrective actions.5. Internal Coordinationa. Work closely with Business Development, Operations, Product, and Finance teams toensure a seamless customer experience, smooth account transitions, and successfuldelivery of customer commitments.b. Capture customer feedback, identify improvement opportunities, and maintain accurateaccount documentation and CRM records to support long-term customer success andbusiness growth.Required Skills & Qualifications● Graduate or Postgraduate in Engineering, Business Administration, or a related field.● 8 - 12 years of experience in Account Management, Key Account Management, CustomerSuccess, Government Sales, or Business Development.● Prior experience working with or managing accounts for Municipal Corporations, Water Boards,Sewerage Boards, Smart City or Government Infrastructure / Utility projects is strongly preferred.● Strong relationship management, stakeholder engagement, and communication skills with theability to work effectively across government organizations and senior officials.● Good understanding of government procurement processes, project execution, commercialmanagement, and account growth opportunities.● Willingness to travel extensively across South India, with proficiency in English and Tamilpreferred.Perks● Competitive Salary & Bonus: Market-aligned pay with performance-linked incentives.● Be part of a high-growth, high-impact startup solving real-world infrastructure challenges atscale.● Health & Wellness: Comprehensive healthcare coverage and wellness support.● Professional Growth: Access to learning and development opportunities with direct exposure toleadership decision-making and deep insights into building and scaling a business.● Collaborative Culture: Work in an innovative, mission-driven environment where your inputshapes the company’s future.

📌 Key Account Manager (Chennai)
🏢 Solinas Integrity
📍 Chennai