- Lead and scale the end-to-end retail insurance business with full ownership of the P&L; across both loan-linked and standalone D2C insurance channels.
- Design and execute high-impact strategies to boost insurance attachment within personal loan and other retail lending journeys.
- Build, manage, and mentor a high-performing digital sales team focused on customer acquisition, funnel conversions, and persistency.
- Utilize open databases, digital leads, and optimized customer journeys to maximize sales funnel efficiency and drive cross-sell/upsell performance.
- Plan and execute digital marketing initiatives including email, SMS, push notifications, and ads to drive customer engagement and insurance purchase intent.
- Collaborate with product, underwriting, data, marketing, and technology teams to seamlessly integrate and scale digital insurance offerings.
- Partner with insurance companies to develop bundled products and strengthen commercial outcomes.
- Track, analyze, and improve key business metrics such as attachment rate, conversion, persistency,



and customer acquisition cost.
- Work with heads of other business units (Retail Loan, Corporate Loan, Personal Loan) to jointly pitch insurance solutions.
- Develop team capability through training and knowledge-sharing of insurance products and digital sales processes.
- Stay updated on market trends, competitive landscape, and customer feedback to refine sales strategy.
- Drive achievement of assigned sales targets while ensuring compliance with regulatory and industry standards.

Experience Required:

- Minimum 7 years of experience in retail insurance sales, ideally within Insurtech or D2C digital insurance platforms.
- Background in general and health insurance is preferred.
- Understanding of API-driven insurance distribution, POSP frameworks, and affiliate-led digital sales models.
- Experience in fintech or digital lending environments such as personal loans, BNPL, or credit-led platforms is an advantage.

📌 FatakPay Digital - Retail Business Sales Head - Insurance Segment (Mumbai)
🏢 Fatakpay Digital
📍 Mumbai