- =Manage and nurture long-term relationships with key partners by thoroughly understanding their business requirements and aligning them with company solutions.
- Oversee the complete partner operational lifecycle—from onboarding and integration to ensuring ongoing commercial success.
- Source and evaluate recent partnership opportunities to drive business growth and expand synergies.
- Collaborate closely with the partner development lead to identify growth areas and support partners with operational needs.
- Onboard new partners and conduct routine check-ins to ensure smooth operational setup (both in person and over calls).
- Serve as the primary point of contact for daily partner operations, ensuring all partner queries are resolved in a timely manner.
- Identify opportunities for process improvements to enhance overall partnership efficiency and business impact.
- Work cross-functionally with Sales, Marketing, Data, and Commercial Policy teams to fulfill partnership requirements.
- Prepare and deliver progress updates, forecasts, and key account metrics to internal and external stakeholders.
Experience Required:
- Proven experience as a Key Account Manager with exposure to partnership management.
- Background in sales and delivering customer-centric solutions.
- Strong organizational capability with experience collaborating across teams.
Qualifications:
- BSc/MBA in Business Administration, Sales, or related field.