- Ensure export documentation (Invoice, Packing List, Certificate of Analysis, COO, etc.) is complete and accurate.
- Comply with DGFT, Pharmaceutical Export Promotion Council (Pharmexcil), and customs regulations.
- Stay updated on international regulatory requirements like USFDA, EMA, TGA, etc.
- Identify and develop current international markets and distributors.
- Coordinate with the Business Development team for pricing, product selection, and strategies.
- Negotiate terms of trade, supply agreements, and pricing with global partners.
- Coordinate with the production, QA/QC, and supply chain teams to meet export timelines.
- Arrange shipment and logistics (air, sea, or courier), working with freight forwarders and CHA.




- Ensure timely dispatch and track shipments till delivery.
- Maintain communication with international clients for order updates, inquiries, and feedback.
- Handle after-sales support and ensure customer satisfaction.
- Manage any claims or complaints related to product quality or delivery.
- Oversee export incentives, duty drawback, and schemes like RoDTEP or MEIS.
- Handle LC (Letter of Credit), advance payments, and bank documentation.
- Work with the finance team for payment follow-up and forex-related matters.

📌 Exports Manager (Mumbai)
🏢 GUFIC Group
📍 Mumbai