02 Sep
|
TRIGENT SOFTWARE PRIVATE
|
India
02 Sep
TRIGENT SOFTWARE PRIVATE
India
10 BDC7C Summary: As a Technology Support Engineer, a typical day involves addressing and resolving incidents and problems that affect various business system components to maintain smooth and stable operations. The role includes managing change requests and continuously updating documentation to enhance troubleshooting efficiency. Collaboration with external vendors and internal service management teams is a key part of the daily routine, ensuring timely analysis and resolution of issues to support business continuity and operational excellence. Roles & Responsibilities: The Linux Cloud & Virtualization Engineer will administer, monitor, automate, and continuously improve enterprise Linux, Azure, AWS, and VMware environments. The role provides L3 support for business-critical infrastructure, including Linux servers, cloud platforms, virtualization, high-availability clusters, storage, networking, backup, and disaster recovery solutions.The engineer will collaborate with application, network, storage, security, and cloud teams to ensure availability, performance, compliance, and reliability while supporting automation, cloud migration, troubleshooting, and root-cause analysis. Provide L3 support for Linux RHEL/SUSE servers across Azure, AWS, and VMware platforms, including administration, troubleshooting, patching, upgrades, and performance tuning. C
OR As an Infra Tech Support Practitioner, a typical day involves delivering first and second level technical assistance for infrastructure, systems, and applications across both production and development settings. This role requires engaging with users and clients directly, either remotely or onsite, to identify and resolve technical issues efficiently.
The practitioner follows established procedures and operating models to maintain service reliability and quality, ensuring smooth operation of various platforms including infrastructure, operating systems, and networks. Collaboration with different teams and stakeholders is a key part of the daily routine to support continuous service improvement and operational excellence. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Maintain clear and timely communication with users and clients to understand and address their technical concerns.- Document incidents and resolutions accurately to support knowledge sharing and future troubleshooting.- Assist in monitoring system performance and escalating issues when necessary to ensure minimal downtime.- Support junior team members by sharing knowledge and providing guidance on technical challenges. Professional & Technical Skills: - Must To Have Skills: Proficiency in Linux Operations.- Strong understanding of system administration tasks including installation, configuration, and maintenance of Linux-based environments.- Experience with troubleshooting and resolving issues related to infrastructure, operating systems, and network components.- Familiarity with monitoring tools and techniques to ensure system health and performance.- Ability to work with various application platforms and support their integration within the infrastructure.- Positive problem-solving skills and the ability to work effectively under pressure in a dynamic environment. Additional Information: - The candidate should have minimum 2 years of experience in Linux Operations.- This position is based at our BDC7C - SEZ location.- A 15 years full time education is required.
📌 Linux Admin (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India