As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and diagnosing issues across various critical business systems. This role requires a dynamic approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of multiple interconnected components. The professional collaborates with different teams to maintain system stability and swiftly resolve disruptions, contributing to the overall efficiency and reliability of business processes. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Coordinate cross-functional efforts to streamline issue resolution and improve system performance.- Mentor junior team members to enhance their technical capabilities and problem-solving skills.- Continuously evaluate and implement process improvements to optimize support workflows. Professional & Technical Skills: - Must To Have Skills: Proficiency in Solarwinds Administration.- Experience in monitoring and managing network performance using Solarwinds tools.- Robust troubleshooting skills to identify and resolve complex system issues.- Ability to configure and maintain Solarwinds modules for effective system monitoring.- Knowledge of integrating Solarwinds with other IT management and alerting systems.- Capability to analyze system logs and performance metrics to preemptively address potential problems. Additional Information: - The candidate should have minimum 5 years of experience in Solarwinds Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required.