Senior Account Manager

We are looking for a Senior Account Manager to join our team. As a Senior Account Manager, you will be responsible for managing and growing our client accounts. You will be responsible for developing and implementing strategic account plans, negotiating contracts, and ensuring customer satisfaction.

Responsibilities:

Client Relationship Management:

- Build and maintain solid, long-lasting relationships with clients to foster loyalty and satisfaction.
- Act as the primary point of contact for clients, addressing concerns and proactively identifying solutions.

Strategic Account Planning:

- Develop and execute customized account strategies that align with client goals and company objectives.
- Regularly assess account health and identify opportunities for growth and optimization.

Contract Negotiation & Management:

- Lead contract discussions and ensure mutually beneficial terms for both clients and the company.
- Manage renewals and renegotiations, ensuring long-term, sustainable client partnerships.

Customer Satisfaction & Support:





- Address client issues or concerns promptly, ensuring timely resolution and satisfaction.
- Gather feedback to improve service delivery and ensure continuous client success.

Collaboration with Internal Teams:

- Work closely with sales, marketing, and customer support teams to ensure client needs are met efficiently.
- Provide internal teams with valuable insights and feedback to enhance client experience.

Sales & Revenue Growth:

- Identify opportunities to grow accounts through up-selling and cross-selling.
- Develop strategies to drive account expansion and meet sales targets.

CRM Management & Reporting:

- Maintain accurate client records and track sales activities using CRM software.
- Generate regular reports to track performance, sales pipeline, and account health.

If you are interested in this opportunity, please click on the Apply Now button to submit your application.

📌 Senior Account Manager (Telangana)
🏢 POWER BRIDGE SYSTEMS
📍 Telangana