Join us as we build the future of digital banking, where your expertise shapes seamless customer experiences. You’ll be part of a passionate, diverse team focused on creating value and driving innovation. At JPMorgan Chase, we empower you to grow your career, expand your skills, and make a real impact. We value curiosity, collaboration, and a commitment to excellence. Discover an environment where your ideas help redefine what’s possible in banking.
As Lead Process Engineer within Process Engineering, you design end-to-end operational journeys across retail banking products and services with a focus on customer outcomes, scalability, and resiliency. You partner with Product, Operations, Technology, Risk, Controls, Compliance, and Legal to align requirements, manage trade-offs, and drive delivery in an agile workplace. You shape how processes are designed rather than documenting existing ways of working, raising standards through influence, mentoring, and data-driven continuous improvement.
In your first year, you will:
Strengthen team capability through mentoring, coaching,



and raising design standards
Improve the quality and consistency of process designs across the organization
Reduce downstream design defects through stronger discipline and first-time-right practices
Become a trusted partner to Product, Operations, and control functions
Contribute to a culture of ownership, critical thinking, and continuous improvement within Process Engineering
Job Responsibilities:
Design and improve end-to-end operational journeys across retail banking products and services using BPMN 2.0 (Signavio or equivalent), focusing on customer outcomes, scalability, and resiliency
Partner with cross-functional stakeholders across product, operations, technology, risk, controls, compliance, and legal to align on requirements, trade-offs, and delivery timelines
Lead process engineering workstreams by planning work, managing dependencies, and driving decisions to keep initiatives moving

📌 Lead Process Engineering (Bengaluru)
🏢 JPMorgan Chase
📍 Bengaluru