- Maintain accurate records of all residential apartment activities using the Gate App, ensuring proper documentation and timely updates.
- Perform bookkeeping tasks and ensure all data entries are organized and up to date.
- Demonstrate robust communication skills while interacting with residents, vendors, and management.
- Receive incoming calls from residents, log complaints efficiently in the Gate App, and coordinate with concerned teams to ensure timely resolution.
- Update residents once their issues are resolved, ensuring clear and courteous communication at all times.
- Manage the complete Move-In and Move-Out process, including documentation, coordination, and compliance checks.
- Issue Purchase Orders (POs) and process invoices accurately.
- Handle customer queries professionally, provide support, resolve issues promptly, and maintain a client-focused approach.
- Act as a primary point of contact for residents, ensuring excellent customer service and positive client interactions.

📌 Helpdesk Executive (Chennai)
🏢 Gointegra Facility Management
📍 Chennai