Implementation Specialist

Make sure every pixel fires and every number matches.

About CustomerLabs

CustomerLabs is a Customer Data
Platform (CDP) that helps marketers capture, transform, and send first-party
data to ad platforms, analytics tools, and CRMs.

The Role

As an Implementation Specialist,
you'll own the technical onboarding of new customers — from kickoff to
"we're live and the data looks right." No two customer stacks are the
same, and your job is to make CustomerLabs fit cleanly into each one.

You'll work with customers in
the US timezone, diagnosing tracking gaps and closing them until every event
fires correctly, everywhere.

What You'll Own

● Audit each customer's existing tracking setup — GTM
container, GA4 property, Meta Pixel, ad platform pixels — and design how
CustomerLabs fits in.

● Implement CustomerLabs on client websites and configure
event tracking.

● Build server-side event flows for key conversions
(signups, purchases, form fills, custom events).

● Connect data sources like CRM and OMS, and downstream
destinations like Meta CAPI, Google Ads,



GA4, and TikTok.

● Validate data end-to-end — from the event firing
in office to landing correctly in every destination.

● Troubleshoot discrepancies (the classic "GA4 says
100, Meta says 73" problem) and explains the root cause to the customer.

● Document setups and feed recurring issues back to
product and support.

What We're Looking For

Must Have:

● 2–4 years of hands-on tracking implementation on real
production websites.

● Working knowledge of Google Tag Manager — tags,
triggers, variables, dataLayer, preview/debug. Server-side GTM is a plus.

● Practical experience with at least one ad platform
integration: Meta Pixel + Conversion API, Google Ads conversions, TikTok Pixel,
LinkedIn Insight, etc.

● Comfortable reading and writing small JavaScript
snippets and debugging in the browser console.

● Solid grasp of how the web works: HTTP requests,
cookies, APIs, client-side vs. server-s

📌 Implementation specialist/Onboarding specialist (Chennai)
🏢 CustomerLabs
📍 Chennai