Job Description Job Description
n Job Title: Key Account Manager
n Segment: Surgical Ophthalmology (Intraocular Lens Portfolio)
n Division: Chain of Hospitals
n HQ: Madurai
n Covering Area: South Tamil Nadu
n Experience Required: 5–10 Years
n Industry Preference: Ophthalmic-Surgical / Ophthalmic-Pharma
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n Role Objective:
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- A key objective of this position is to drive sales growth by retaining and expanding relationships with selected key accounts , encouraging repeat purchases and brand loyalty and increasing the usage and upgrades of current product lines and wallet share.n
n Role & Responsibilities:
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- Customer Relationship Management: Build and maintain solid relationships with customers to encourage repeat purchases and enhance brand loyalty.n
- Sales Execution: Execute sales strategies to increase wallet share of existing customers by promoting upgrades and increasing usage.n
- Product Focus: Drive sales of the current product line, including Genesis, Toric, Multi-Focal and EDOF lenses. n
- Account Management:
Work on increasing wallet share in existing active accounts by identifying opportunities for upgrades and additional purchases.n
- Lead Generation: Utilize marketing leads generated from existing active customers to drive sales and upgrades.n
- Sales Targets: Own and achieve sales targets for existing business and upgrades.n
- Sales Operations: Handle bundling of products, commercial selling and building customer relationships.n
- E-commerce & Feedback: Manage e-commerce activities, collect customer feedback and implement improvements to enhance customer satisfaction.n
- Collection & Evaluation: Oversee sales collections, upgrade evaluations and ensure timely and accurate reporting.n
n Functional Skills Required:
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- Sales & Marketing Expertise: Strong knowledge of sales techniques, marketing strategies and customer relationship management.n
- Product Knowledge: Deep understanding of the product lines and the