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- Issue tickets in accordance with client requirements.
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- Manage all transactions related to non-air services, including rail, visa, bus, and insurance.
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- Provide support for submission processes by ensuring all correspondence is sent and tracked.
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- Drive sales for PLB carrier services.
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- Upload all necessary supporting documents into the system.
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- Ensure there is no pending billing or payment.
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- Handle personal bookings for clients and ensure same-day collection of payments.
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- Coordinate with customers to manage day-to-day bookings.
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- Achieve revenue and transaction targets set by the business.
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- Negotiate and coordinate with hotels and suppliers for booking arrangements.
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- Handle sub-activities related to transactions, including invoicing, hotel invoice collection, and reconciliation
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Requirements:
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- Minimum 5 years of experience in Domestic and International Ticketing.
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- Excellent communication skills.
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- Hands-on experience with GDS tools (Galileo, Amadeus, Sabre)
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- Preferably, experience in hotel bookings and visa processing.
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