Job DescriptionPosition: SPE/SME / TL: Data Analyst- Case Processing Associate
NLocation: Target Location - Mumbai, Pune, Hyderabad and Bangalore.
NAll are work from OFFICE positions.
NSPE:Book-in, full data entry, narrative writing/I-Narrative, medical coding, product coding, self-check of online QC tool, un-blinding (if required), case routing, case lock/closure where applicable, and labeling including USPI labeling.Graduate/Postgraduate/Doctorate degree in Life sciences/Pharmacy/Medical sciences or equivalent degree1-2 years of safety case processing experience in Pharmacovigilance Safety databases like Veeva Safety Database, Arg
Nus.Fluency in English
nSME: QC/post lock case processing Quality Review (QR) associa
NQuality check of fatal & reliable cases, to keep daily track of quality metrics of the case-processing defects, communication of quality metrics to case processing associates and discussion about steps taken to correct the errors, ensure the quality of the deliverable is as




NexpectedGraduate/Postgraduate/Doctorate degree in Life sciences/Pharmacy/Medical sciences or equivalent deg2+ years of safety case processing/quality review experience in Pharmacovigilance safety databases like Veeva Safety
Nand Argus.Fluency in English
NTeam Leader – Case Processing/Quality
NReviewSupervise day-to-day operations of a team of Case Processing Associates/QR Associates;
allocate case inventoryand manage workflow distri
Nbution.Monitor individualand team productivity, quality, and TAT/SLA metrics;
conduct periodic case audits and provide coaching/fe edback.Handle escalations for complex or ambiguous cases;
support un-blinding andcase lock/closure decisions where required.Support onboarding and training of new associates;
conduct calibration sessions to align on coding/narrative standards.Report team performance metrics to Team Manager;
identify and drive process improvement opportunities.Graduate/Postgraduate/Doctorate degree in Life sciences/Pharma

📌 Case Processing Associate (Alibag)
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