Job DescriptionHCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 22nd to 24th July 2026 ( Voice Process)
n

nWalk-in Drive Details:
n

nDate: 22nd to 24th July 2026, Friday and Saturday
nLocation: HCLTECH Sandhiya Infocity, Navalur Block: ETA 1
n⏰ Time: 11AM - 3PM
n

nHR Contact Name: Sanjay
n

nPlease carry anyone Government ID proof.
n

nJob Description – International contact Center ( Voice Proces - Inbound calls)
n

nLocation: Chennai, India
n

nBusiness Unit: Retail Banking – Mortgages & Consumer Lending
n

nReporting To: Team Leader / Operations Manager
n

n
- n
- Work Location: Sholinganallurn
- Designation: Associate/ Analystn
- Process: Inbound Calln
- Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 7 yrsn




- Education Eligibility: 12th Pass / Any Graduate / Postgraduaten

n

nKey Responsibilities:
n
- n
- Respond to client queries via voice & written communication, ensuring accurate and timely resolutionsn
- Handle inquiries related to products, services, data, and client accountsn
- Manage multiple client queries efficiently using workflow toolsn
- Maintain accurate records of customer interactions in internal systemsn
- Collaborate with internal teams to resolve client issues effectivelyn
- Ensure client satisfaction with service excellence and a customer-first approachn

n

nRegards
nJudith
n

📌 HCLTech is hiring for International contact Center (Chennai)
🏢 HCLTech
📍 Chennai