Expertise in QAD Enterprise Edition and/or QAD Adaptive required *
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Expertise in QAD base modules like Distribution, Manufacturing, Financials required *
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Experience of working on QAD implementation projects and/or designing solutions in QAD · Excellent documentation, communication and inter-personal skills ·
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Strong analytical and problem-solving skills ·
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Should be flexible and open to short travels ·
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Should Work from office only ·
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Interact with business customers for basic recent requirements and issue analysis. ·
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Regularly monitor all logged issues.
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Plan and prioritize workload among team members. ·
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Perform root cause analysis on issues in a large production environment.
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Assist in the development of work processes to ensure the proper and successful use of the applications. ·
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Write unit and system test plans/specifications and perform testing. ·
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Interact with project teams to ensure a smooth and successful transition to support after the deployment of new applications or new major versions and adhere to all stated company policies and processes. ·
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Good knowledge of PROGRESS 4 GL Version 10.x and above
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Good-to-Have ·
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Experience in customer interactions in requirement gathering ·
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Knowledge of any ERP application ·
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Implementation experience ·
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Knowledge of QAD add-on modules like AS, WMS, DSCP, eQMS, GTTE etc preferred ·
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Knowledge of QAD technologies such as Qxtend, QRF, EDI, Bank Drivers etc · QAD functional & technical certifications