Service Now Application Developer
Description -
This role is responsible for supporting the HP IT Service Now system and quality assurance activities in accordance with solution development methodology and supporting projects. The role is responsible for developing and maintaining complex infrastructure automation workflows for compute, storage, and network environments. The candidate should have strong development skills in ServiceNow ITSM and ITOM with experience integrating with external infrastructure management systems like Ansible, VMware and Infoblox.
Responsibilities:
Development:
- Design, develop, and enhance ServiceNow applications, modules, and service catalogs to support compute, storage and network infrastructure via changes, incidents, defects, etc.
- Develop integrations between ServiceNow and external platforms such as Ansible, VMware and Infoblox via REST APIs to automate actions in the infrastructure management systems.
- Build and maintain workflows and jobs that maintain accurate data about the infrastructure in ServiceNow CMDB.
- Follow Agile development methodology as implemented by the infrastructure automation team.
- Prepare update sets to move current code and code changes to production following the defined processes.
Maintenance:
- Fine tune Service Catalogs, Workflows, Business Rules, UI Policies, and other platform capabilities to optimize functionality and performance.
- Maintain existing scheduled jobs, Script Includes, Client Scripts etc. to align with the needs of the infrastructure organization.
- Troubleshoot, debug, and resolve issues related to workflows, integrations, and catalog requests.
- Participates as a member of development team and performs complex analysis of functional or business requirements. Applies advanced technical knowledge to maintain a technology area (e.g. Database Administration).
- Applies HP and 3rd party technologies to infrastructure and software solutions of moderate complexity.
- Prepares and conduct
📌 Service Now Application Developer (Bengaluru)
🏢 Hp
📍 Bengaluru
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