Will be responsible for driving key Customer Happiness initiatives related to automation, AI adoption
Project Management & Governance
Automation & Process Improvement
MIS, Reporting
Stakeholder Mgmt
RCA & Performance
Documentation & SOP Management
Required Candidate profile
4 to 6 years of exp in customer service operations, projects, process excellence, quality, analytics or transformation roles
Exp in insurance, fintech, BPO, contact center or service operations
📌 Assistant Manager (Bengaluru)
🏢 Next Learn Technologies
📍 Bengaluru
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